META // WHATSAPP TERMS VERSION 1.8 • EFFECTIVE: January 1, 2026

WhatsApp Business API
Terms of Service

These terms govern your use of WhatsApp messaging services, transactional notifications, and customer support channels provided by Logicmesh via the official WhatsApp Business API.

← General Website Terms ✓ WhatsApp Business API Terms

MESSAGING OVERVIEW

Authorized, Opt-In Communication Only

Logicmesh deploys WhatsApp Business API solely for legitimate transactional alerts, system deployment status, and direct customer support. By opting into our WhatsApp communications, you agree to these terms in conjunction with WhatsApp Privacy Policy.

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1. Scope & Third-Party Platform Terms

Our WhatsApp messaging service operates via the Meta Platforms Inc. Cloud API infrastructure. Your use of WhatsApp is also subject to the standard WhatsApp Terms of Service and the WhatsApp Business Messaging Policy.

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2. Permitted Use & Message Categories

Logicmesh transmits messages across the following designated categories only:

01. TRANSACTIONAL & SERVICE ALERTS Critical system health alerts, pipeline status, build verifications, and invoice notices.

02. SUPPORT & DISCOVERY RESPONSES Direct technical answers to incoming prospective client inquiries within Meta's 24h customer care window.

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3. Consent, Frequency & Standard Rates

Opt-In Requirement: We will not dispatch business-initiated WhatsApp messages without prior affirmative opt-in via web forms, client SOWs, or user-initiated inquiries.
Message Frequency: Message frequency varies based on project events, server alerts, or active support discussions.
Carrier Rates: Logicmesh does not charge for sending messages; however, standard carrier data and messaging charges from your mobile operator may apply.

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4. Opt-Out & Support Keywords

You can control messaging flow directly from your chat app at any time:

TO STOP MESSAGES:

Reply with any of these keywords to immediately cancel future messages:

STOP UNSUBSCRIBE

FOR HUMAN ASSISTANCE:

Reply with the keyword below or email us directly at [email protected]:

HELP

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5. Delivery SLA & Telecommunication Disclaimers

WhatsApp message transmission depends upon external factors including cellular network availability, Meta Cloud API uptime, device internet connectivity, and device operating system sleep policies. Logicmesh does not guarantee instantaneous delivery for non-critical notifications.

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6. Prohibited Inbound Conduct

Users agree not to send spam, unsolicited commercial offers, abusive or harassing language, or malicious scripts/files through our WhatsApp communication channels. Logicmesh reserves the right to terminate access for violating numbers.

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7. Contact & Support Desk

If you have questions regarding our WhatsApp Business API terms, contact:

Entity: Logicmesh (Logicmesh Lab)

Email: [email protected]

Subject: [WHATSAPP TERMS INQUIRY]

Review WhatsApp Data Protection

Read our full data protection measures and privacy standards for WhatsApp interactions.

Read WhatsApp Privacy Policy