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1. Your Right to Be Forgotten
Under the General Data Protection Regulation (GDPR Article 17), the California Consumer Privacy Act (CCPA/CPRA), and the India Digital Personal Data Protection Act (DPDP Act), you may request permanent erasure of any personal information collected or maintained by Logicmesh.
* Note: If you only need to delete data associated with our WhatsApp Business API, please see our dedicated WhatsApp Data Deletion Guide.
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2. How to Submit a Data Deletion Request
STEP 01
Compose an Email Request
Send an email from the exact email address you previously used to communicate or submit forms to Logicmesh.
To: [email protected]
Subject: [USER DATA DELETION REQUEST] - Your Full Name
STEP 02
Include Required Details
To ensure we accurately locate and delete all associated records, please include:
- Your Full Legal Name
- Company / Organization Name (if applicable)
- Email Address used in previous correspondence
- Phone number (if provided via consultation forms or WhatsApp)
- Specific scope: (e.g., "Delete all contact form submissions and email history")
STEP 03
Verification & Confirmation
Our data protection desk will acknowledge your request with a Unique Tracking Code within 48 business hours. We will complete the purge and issue a formal Certificate of Erasure within 30 calendar days.
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3. Scope of Erased Data
✓ DATA IMMEDIATELY PURGED: - Contact form submissions
- Prospective project discovery notes
- Direct email correspondence archives
- Transient IP server routing logs
- WhatsApp message logs & media attachments
⚠ STATUTORY EXCEPTIONS:
Under Indian tax legislation and accounting standards, financial ledgers, GST invoices, and signed corporate contracts must be retained for the statutory period (7 years) and cannot be deleted prior to expiration.
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4. Data Protection Desk
For urgent privacy inquiries, status checks on pending erasure requests, or data protection disputes:
Officer: Privacy & Data Protection Officer
Email: [email protected]
Response SLA: Within 48 hours
Entity: Logicmesh, India (GSTIN: 09ATNPV1959P1ZF)